We understand that booking travel online involves a significant amount of trust on your part. We value your trust, so ensuring the security and confidentiality of your personal information is the highest priority for us. This Privacy Policy sets forth our policies regarding the collection, use and protection of personal information of those using the Website.


Personal information means information that can be linked to a specific individual, such as a name, address, telephone number, email address or credit card number. Below is a list of some of the ways in which we may collect your personal information.

Registration and Profile Information

If you choose to become a registered member of, you will provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form to help us complete your air, hotel, car, and other travel reservations. This information also allows us to contact you for customer service purposes, if necessary. In addition, we need your e-mail address to confirm your new member registration and each reservation you transact on our site.

Email Alerts and Newsletters

You may also choose to subscribe to Email Alerts and Newsletter. By providing us you’re your email address, we can provide you with updates about fare sales in your area, special offers, new Jetsetz services. We will also send you our Newsletter on occasion to update you on new features added to the Website. Your e-mail address and zip code are necessary to receive these Emails and Newsletters.

Companion Information

When you make a reservation for someone else through this website, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your account.

TSA Secure Flight Information

Under the Transportation Security Administration (TSA) Secure Flight program most air passengers are now required to provide their full name, date of birth and gender (plus redress number, when applicable). You currently do not need to provide this information while making your trip reservation, but you must provide the information to your airline(s) sometime before your trip.

If you provide date of birth, gender, or redress number during the booking process, we will not permanently store this personal information for any travelers, aside from the required entries in the air reservation record. We will not disclose this information to any third parties other than the applicable airline(s). If you are making a reservation for travelers other than yourself, you should make sure each traveler agrees, in advance, that you may disclose their personal information to us.

Automatic Information

We automatically collect some information about your computer when you visit this Website. Some of the information we will collect will be your IP address, Web browser software and referring website. We also may collect information about your online activity, such as trips viewed and bookings made. Our goals in collecting this automatic information include helping customize your user experience and preventing potential fraud.


To serve you faster and provide a better quality user experience, we use "cookie" technology and allow third parties to use cookies on our Website. Cookies are small bits of code, usually stored on a user's computer hard drive, which enable a Website to remember information about the user's visit to the Website. cookies have many benefits to enhance your experience on our Website. The third party cookies used on our site are also designed to improve your Website experience by facilitating the receipt of targeted advertisements while on our site and while you are viewing other Websites. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies or how to disable cookies altogether. Please note that if you refuse to accept cookies, you may not be able to access many of the travel tools offered on our site.


The primary reason that we use your personal information is to communicate with you and to respond to your questions and comments. In addition, we use your personal information for the following general purposes:

  1. Complete a travel booking that you conducted on the Website.
  2. Provide travel confirmations and updates.
  3. Provide you with the products and services you requested.
  4. Allow you to manage your account.
  5. Provide travel notifications.
  6. Notify you about special offers and products or services that may be of interest to you.
  7. Customize your experience with this Website.
  8. Resolve disputes, collect fees, or troubleshoot problems.
  9. Prevent potentially prohibited or illegal activities.

WHO WE MIGHT SHARE YOUR INFORMATION WITH may share your Personal Data with its subsidiaries and with third parties as described in the categories below:

Travel Agents

Many of the operations we perform require us to hire employees ("Travel Agents") to help us perform the tasks associated with booking travel. Some of our Travel Agents handle credit card transactions and provide customer service. The Travel Agents we employ to help us with these tasks have access to Personal Data to perform their functions, but may not use it for other purposes. requires all Travel Agents to whom Personal Data is disclosed to enter into confidentiality agreements and to agree to act in a manner consistent with the relevant principles articulated in this Policy.


Travel Suppliers ("Suppliers") are the airlines, hotels, rental car companies, and activity providers, who fulfill your travel reservations. Throughout this site, all services provided by Travel Suppliers are described as such. We do not place limitations on our Suppliers' use or disclosure of your personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through this site. Please note that these suppliers also may contact you as necessary to obtain additional information about you, facilitate your travel reservation, or respond to a review you may submit.

Third-party vendors

Third-party vendors provide services or functions on our behalf, including airline ticketing and fulfillment, credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our Website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.

Business partners

Business partners are companies with whom we may jointly offer products or services with, or whose products or services may be offered on our Website. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.

Referring websites

If you were referred to this Website from another site, we may share some information about you with that referring website. We have not placed limitations on the referring websites' use of your personal information and we encourage you to review the privacy policies of any website that referred you here. Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.


We want you to feel confident about using this website to make your travel arrangements and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented the appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us: 1) only authorized employees are permitted to access personal information, and they only may do so for permitted business functions; 2) we use encryption when transmitting your sensitive personal information between your system and ours; 3) we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

To prevent unauthorized access, maintain data accuracy, and ensure correct use of Personal Data, we will employ reasonable and current Internet security methods and technologies. To protect credit card transactions while in transit, currently uses Secure Socket Layer technology to encrypt Personal Data.

HOW YOU CAN ACCESS OR CHANGE YOUR INFORMATION understands that you may want to change, access or delete you Personal Information. Jetsetz registered users can access and update their contact information by visiting the "My Account" page. Jetsetz email subscribers can also access and update their subscription choices through Subscription Management links found in the footer of any Jetsetz email. To protect your privacy, we will verify your identity before granting you access or making changes to your Personal Information.

Should you have any questions, concerns or comments, please click here. Incorporated is located at 1418 Pacific Beach Dr. in San Diego, CA 92109.

This Privacy Policy is effective as of February 18, 2010.