Customer Care


Find answers and information on our FAQ page.


Call us 24 hours a day, 7 days a week. We are open on all holidays

Questions or comments?

Give us a call: 1-855-538-7389
Mon - Fri: 8:30am - 5:30pm (PST)
Sat: 10:00am - 4:00pm (PST)

Frequently Asked Questions

Below are some of the most common questions we get asked. See if your question has an answer readily available below.

What if I typed in the wrong travel information?
How do I review, confirm or print my travel itinerary?
How do I change a flight reservation?
How do I cancel my flight reservation?
How do I check-in or confirm the status of my flight?
How do I change a hotel reservation?
How do I cancel a hotel reservation?
Do I pay for the rental car when I book the reservation?
What is the age restriction for renting a rental car in the US?
How do I contact a Jetsetz travel consultant with a question?