Welcome to the Jetsetz.com website (the "Website"). Jetsetz.com is owned and operated by Jetsetz Incorporated ("Jetsetz.com", "Jetsetz", or "we").
When you purchase an airline ticket, hotel room, rental car, vacation package or travel insurance on Jetsetz.com, you agree to abide by the terms and conditions of this agreement with Jetsetz.com and any Supplier with whom you elect to deal with. This includes, but is not limited to, payment of all amounts when due and compliance with the Supplier's rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that any violation of these terms and conditions may result in cancellation of your reservation or purchase, in your being denied access to the applicable travel product or services, in your forfeiting of any monies paid for such reservations, any costs incurred as a result of such violation, including legal fees. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Website.
All airline tickets sold through this Website are subject to the published conditions of carriage and rules of each applicable airline, including, without limitation, baggage fees, change or cancellation fees, seat assignments, seat re-accommodations, frequent-flyer mile accrual, schedule changes, itinerary changes, eligibility for upgrades and rules regarding standby flights, check-in policies, etc. The contract of carriage in use by the applicable airline, when issued, shall be between the applicable airline and the passenger. Airlines retain the right to adjust flight times and schedules at any time and schedule changes can result in an itinerary that falls outside of contractual agreements. Jetsetz is not liable for any additional charges incurred by the airlines. Any additional charges incurred as a result of conditions of carriage are between you and the airline including and not limited to baggage fees. It is your responsibility to verify the baggage fees and restrictions directly with the carrier. It is also your responsibility to check-in for your domestic or international flights within reason to be able to obtain your boarding passes and go through security. It is recommended to check in at least 2 1/2 - 3 hours prior to departure for international flights and at least 2 hours for domestic flights. Jetsetz is not responsible for fees associated with your tickets should you arrive later than the required check-in. The airlines have the right to deny you boarding if you arrive late or for any particular reason concerning your flights. Jetsetz will not be held liable should you be denied boarding for any reason.
When you purchase and airline ticket through this website, you agree to be bound by the terms, conditions, rules and restrictions set by the airlines, including but not limited to compliance with all rules and restrictions regarding availability of fares, products, or services, restrictions against back to back ticketing (purchasing two or more tickets with overlapping travel dates in order to circumvent minimum stay requirements) and hidden city ticketing (purchasing tickets including segments which the purchaser does not intend to use in order to circumvent an air carrier's pricing structure and round trip for one-way ticketing). The use of certain ticketing practices may result in such actions including the cancellation of the ticket, denied boarding, revocation of frequent flier miles and other benefits, additional charges to your credit card, additional charges collected at the airport, or future invoicing. You agree to the payment of all amounts when due (including additional taxes, fees and costs which may not be included in the quoted fare) and compliance with all rules regarding the availability of fares, products or services, including penalty fees arising from your failure to comply with such rules. Additionally, you agree to pay all duties, taxes, and related charges arising out of your use of this Website and the services provided, herein. You permit Jetsetz to charge the credit card provided for the payment of penalties arising from your failure to comply with airline tariff rules. Such payment will be collected without additional notice.
The total price displayed on the website includes the cost of the airline ticket plus all applicable taxes and fees to be collected by the airline and remitted to the government. The total price is based on the total price per person. For multiple passengers, the total price per person is the total price for all passengers divided by the total amount of passengers. The total price per person is the same price as the airline ticket price that is displayed on the check-out page. Any additional fees charged at the airport by the airlines (baggage fees, upgrade fees, special needs etc.) are between you and the airline and are not the responsibility of Jetsetz. Jetsetz is not liable for the notification or reimbursement of any these additional fees charged by the airlines to you.
When you purchase an airline ticket through this website, you agree that the total amount of your request, including all fees, taxes and surcharges, will be charged to the credit card account number that you supply to us. Once you have purchased an airline ticket through the website, all sales are final and you are responsible to Jetsetz for the full cost of the airline ticket(s) and the subsequent charge on your credit / debit card. By purchasing an airline ticket(s) through this website, you accept that the total price displayed at the time of booking is valid and you agree to pay for that valid charge on your credit or debit card. By agreeing to purchase an airline ticket through this website, you accept that the charge is valid and that you will not dispute the credit card charge at a later date with your credit card company. If you dispute the valid charge at a later date with your credit card company and create a charge-back, you will create additional work for Jetsetz to verify the valid charge. To compensate Jetsetz for the extra work necessary to verify the valid charge with the credit card company, you agree that Jetsetz will charge an additional $200.00 per ticket processing fee to dispute the charge back with your credit card company. If legal action is necessary to dispute the charge-back, you agree to pay Jetsetz for the cost of the airline ticket(s), plus all additional processing fees and any legal fees incurred to recoup the cost of the airline ticket on behalf of the airlines.
Your ability to change or exchange an airline ticket for a different date or time depends on the fare rules of each airline. Some airlines allow you to exchange certain classes of airline tickets for a fee, while some airlines do not allow any changes after the ticket has been purchased. Jetsetz charges a $50.00 per ticket change fee to change or exchange an airline ticket. You may also be required by the airline to pay a fare difference if the class of service is no longer available, resulting in a higher fare. This higher fare will be the difference between the fare you originally purchased and the new higher fare. Additional fees may be also be assessed by the third party supplier in the event of an exchange. Refunds from the supplier for an exchange of your ticket will be made to you only after we have received payment from you.
Your ability to void or cancel an airline ticket depends on the fare rules of each airline. Some airlines allow you to void or cancel certain classes of airline tickets for a nominal fee, while some airlines do not allow for voids or cancellations after the ticket has been purchased. Jetsetz charges a $50.00 cancellation fee to void or cancel an airline ticket. Additional void / cancellation fees may also be assessed by the third party supplier in the event of an exchange. Refunds from the supplier for voids and cancellations will be made to you only after we have received payment from you for the cancellation fees charged by Jetsetz, the suppliers and the airlines.
Purchasing a ticket through Jetsetz does not imply any guarantee of your ability to enter the country of destination. You are responsible for knowing the entry requirements for the country to which you are traveling or entering, including the entry and visa requirements for transfer airports, prior to arrival at your final destination. Understanding the countries entry requirements is your responsibility. Jetsetz is neither obligated nor responsible for providing notice or information concerning any regulations with regard to passports, visas, customs or health.
Hotel bookings available through this Website are subject to the published terms and conditions of the applicable hotel. Amounts displayed in the "Taxes & Fees" line for hotel transactions consist of the amount that we expect the relevant hotel to charge for any applicable taxes, governmental fees and recovery charges. The following restrictions will apply:
If you are going to be delayed or find that you cannot check in to your hotel on the date you requested, you should contact the hotel to let them know (usually 24 to 72 hours prior to your date or arrival). If you fail to check in to your hotel on the day of your reservation and do not alert the hotel, the remaining portion of your reservation may be canceled and you may not be entitled to a refund, depending on the terms and conditions of the applicable hotel.
If you have special needs (e.g., wheelchair accessible room) you must call the hotel and verify that special needs can be met. Depending on the terms and conditions of the applicable hotel, your hotel reservation will be refunded, canceled or modified if special handicapped needs cannot be met.
Rental car bookings and reservations available through this Website are subject to the published terms and conditions of the applicable rental car agency. Actual rental car charges are billed by the agency upon the return of the rental car. Amounts displayed in the "Taxes & Fees" line represent the estimated amount we expect the relevant rental car company to charge for any applicable taxes, governmental fees and city charges, and may be different from the final Taxes and Fees paid upon return of the vehicle. Also, remember that you may incur other charges in connection with your car rental that are not payable to us and are not included in the quoted price, such as insurance, gasoline, and charges for optional equipment. In addition, the following rental car restrictions will apply:
Vacation packages available through this Website will be subject to the published terms and conditions and rules of the applicable Airline, Hotel, Rental Car Company and or Attractions Supplier. Prices shown for the travel packages consist of the amounts the relevant suppliers have agreed to charge for the applicable components of your travel package. Amounts listed in the "Taxes and Fees" line consist of the amount that we expect the relevant suppliers to charge for any applicable taxes, governmental fees plus a processing fee which we retain to compensate us for facilitating your travel arrangements. Unless otherwise noted, prices shown for travel packages are in USD for one adult. Prices are subject to change based upon your choice of travel dates, number of travelers, departure city, and your choice of flight, hotels or other items, and may require a minimum nights' stay. You may also incur other charges during your travels that are not payable to us and are not included in the quoted price, as outlined in the flight, hotel and car sections above. The following vacation package restrictions will apply:
The following Tours and Attractions restrictions ("T & A Restrictions") shall apply to a voucher ("Voucher") issued by Jetsetz to you ("You") in connection with an attraction or service ("Attraction") operated by an independent operator ("Attraction Operator") of such Attraction. You must be at least 18 years of age and able to enter into binding contracts. You shall be deemed to have the authority to act on behalf of and to bind the person named on the Voucher to these T & A Restrictions. Acceptance or usage of a Voucher shall be deemed as the acceptance by you and the person named on the Voucher to these T & A Restrictions:
All prices and amounts shown on this Website are in U.S. Dollars (USD), unless otherwise noted. If a User submits a Jetsetz Request for airline tickets, hotel rooms, rental cars, tours, attractions and/or other services, the User agrees that all taxes, charges, surcharges, shipping/handling, processing fees and/or other fees will automatically be charged to the credit card submitted by the User. Such amounts will be posted on this Site.
You agree that your credit card will be charged for the full cost of your reservation upon submitting your booking request. The tax and fee recovery charges are assessed to recover the amount we pay to the Supplier in connection with your reservation, including sales and use, occupancy, room tax, excise tax, value added and other similar taxes etc., and the balance of the additional amount is a fee we charge in connection with the handling of your reservation. Our service fee varies based on the amount and location of your reservation.
For tax recovery charges, we are not the Supplier collecting and remitting said tax to the applicable tax authorities. The Suppliers bill all applicable taxes to us and we remit such tax directly to the Supplier. We are not a co-supplier associated with the Supplier with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate vary greatly by location. Our actual tax cost paid to the Supplier may vary from the tax recovery charge, depending upon the rates, taxability, etc. in effect at the time of the actual use of the airline ticket, hotel, rental car, tour, attraction, etc. Information regarding taxes, governmental fees and other charges on any travel-related transactions not discussed above will be calculated and displayed to you prior to the completion of the booking process.
You agree that Jetsetz will not be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind, whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with the performance or nonperformance of any Supplier, including, but not limited to, nonperformance resulting from bankruptcy, reorganization, insolvency, dissolution or liquidation, even if we have been advised of the possibility of any such damages. In the event of nonperformance resulting from bankruptcy, reorganization, insolvency, dissolution or liquidation of a Supplier, you agree that your sole recourse shall be with such Supplier and not toward us.
Airlines, hotels, rental car companies, tour companies, and any other Suppliers providing travel or other services through the Website (Collectively, "Suppliers") are independent contractors and not agents or employees of Jetsetz.com. To the extent permitted by law, the covered parties do not assume liability for any injury, damage, death, loss, accident or delay due to an act or omission of a Supplier, including, without limitation, an act of negligence or the default of a Supplier, or an act of god. Further and to the extent permitted by law, no responsibilities are accepted for any damage and/or delay due to sickness, pilferage, labor disputes, bankruptcy, machinery breakdown, government restraints, weather, terrorism or causes beyond our control. No responsibility is accepted for any additional expense, omissions, delays, failure to make connections or acts of any governmental authority.
All costs and expenses incurred by the prevailing party in enforcing or defending this Agreement or an arbitration award (including, without limitation, reasonable attorneys' fees) shall be paid by the nonprevailing party in that particular action or proceeding.
Jetsetz may at any time modify these terms and conditions and your continued use of this Website will be conditioned upon the terms and conditions in force at the time of your use.
No waiver of a breach of any provision of this Agreement shall have any force or effect unless in writing, signed by a duly authorized representative of the party to be charged. No waiver of a breach of any provision of this Agreement shall be deemed to be, or shall constitute, a waiver of a breach of any other provision of this Agreement, whether or not similar, nor shall such waiver constitute a continuing waiver of such breach unless otherwise expressly provided in such waiver.
Jetsetz.com is a seller of travel in the State of California (CST 2101807-40).